IT Support

Remote Assistance
Our primary support tool, aside from our friendly knowledgeable support staff, is our Remote Assistance technology. Coupled with our monitoring and diagnostic tools, Remote Assistance allows us to resolve the majority of issues rapidly and without expensive on-site visits. Using these tools we can remotely connect to computers and systems to quickly assist in diagnosing faults and problems, keeping disruption and downtime to a minimum. Online Products NW Limited Remote Assistance doesn’t cost any extra’s a core part of our service.


On-Site Support
For those moments when you just absolutely have to be there! Available either as Pay As You Go or as an option to Fixed Price support, our On-Site Support service will help you diagnose and recover from critical system and network failures that remote support alone cannot resolve.

Online Products NW Limited On-Site Support services are also there for all those extra bits which need doing, such as rolling out new desktops and laptops, or assisting with moves and changes, or simply providing assistance on your busiest days.


Cloud Backup
Online Products NW Limited have partnered up With Avecoh Vision backup is a powerful software application that provides a safe, secure and reliable online backup solution for Windows, Mac and Linux desktop, laptop and server computers. Most people agree that backing up their data is essential but are often put off by the cost and complexity of setting up a robust and secure backup solution.


Avecoh’s cloud based backup service removes all the costly hardware and software headaches. Simply download and install the backup client on your computer, select the files, folders, pictures, emails etc and start the backup. It couldn’t be easier.

All items selected for backup are AES encrypted prior to being transferred to the backup system ensuring complete security both in transit and when stored. The client can be scheduled to backup at any time of day or night to suit your working environment.

Restoring your backed up files is just as easy and of course is available 24 hours a day.


Professional Web Hosting by Online Products NW Limited
Online Products NW Limited can offer a wide array of web hosting for your business. Our hosting centre gives you the freedom to host website written in any programming language including PHP, HTML, ASP, ASP.NET, Flash and Java


Our high quality service includes fast and reliable servers, professional and friendly staff, multiple free tools, and a feature-rich hosting package. And all this provided at an unbeatable price!


Office Network Installation
Fully functional building developments for both residential and business uses are in high demand in the modern market. Clients want to move in fast and hassle free, with all the latest technology pre-installed.


Innovative network design and installation services from Macintosh Electronics Ltd ensure high speed connectivity throughout your property, providing internet ready and installed telecommunications in property developments and buildings requiring network services.


Developer partnerships
Online Products NW Limited can provide managed data communications, cabling, network installations and IP telecommunication systems to any type of building, including existing properties and new developments. We work with developers, charging only a percentage of the revenue from the provided services, meaning the developers will receive commission from the installation


Broadband Service
Online Products NW Limited offer a range of high quality internet connectivity solutions to a businesses/ Residential in the UK. Please view our range of packages, to find the option that suits your needs


To discuss your requirements in greater detail please call us on 01257 451406 or Email us at:



  • We are very pleased with the design of the site so far and feel that Online Products have listened to our ideas and taken the time to understand how our business works and in doing so they have been able to create something that looks good and is user friendly. We would be pleased to recommend their services.
    Stephen Porter
  • We employed Online Products to create a website for our dog grooming business, throughout the design and development process Online Products have been professional and approachable. They have explained the workings of the website to us in a non-technical way and are always available to answer our questions. They respond very quickly to any queries we have.
    Sarah McGuinnes
  • What I like about Online Products is that they never promise more than they can deliver. They also try to see the problem from the client's point of view. My experience has been a fast, friendly and good service over the past three years. I would not have any hesitation in recommending them
    Barrie Swift
  • Working with Online Products on our new site has provided us with exactly the look and functionality we were after: modern, stylish design with clear, uncluttered navigation. The team were always on hand to advise on and create the 'big picture' and there was never a detail too small for them either. The hosting has been excellent with a highly usable Content Management System available 24/7; making adjustments to text and pictures is straightforward, even for a novice. We are grateful to the team for all their help.
    Mike Jackson

Some of our clients

We have a wide and diverse range of clients in both the public and private sectors. Our clients include:
Bistro French
Straits Trading

Digital Marketing

Digital Marketing is an important way to raise your company profile and attract more clients


Online Products provides Email services suitable for all users with 24 hour daily backup

IT Support

We are here 24/7 365 days per year ready to support your every need

Social Media

Social Media is vital to keep your clients up to date with your business


Don’t just tell people about your business show them with a video from Mac


Websites for all types of business including CMS, E-Commerce & Travel

Online Products NW Limited offer a wide range of services, customers can choose any of the services listed below. We pride ourselves on speed, quality of service and excellent customer service
The team at Online Products NW Limited are all specialist within their own fields each with a minimum of 10 years experience in their choosen profession
  • Domain Names.

  • Email Services.

  • IT Support.

  • Logo Design.

  • Social Media.

  • Telecom.

  • Video.

  • Websites.

Contact us